Dear Patients,
We are pleased to announce that our practices are open as usual.
We would like to reassure you that we have always maintained the highest standards of infection control and will continue to do so.
While wider Covid restrictions have ended in many settings in England on 19th of July 2021, Public Health England’s infection control guidelines will remain in place for all staff and patients. This means that face coverings, social distancing and hand hygiene will remain in place across healthcare settings so that the most vulnerable people can continue to safely attend these settings for advice, care and treatment.
We kindly ask you to continue to follow our instructions before and during your visits to the practice. These include:
- Complete pre-screening questionnaire online;
- Please attend with your facemask;
- Please complete all forms sent to you electronically;
- Please be punctual, late patients will NOT be seen;
- You may be asked to wait outside and only enter the practice after you have been called;
- Patient escorts will not be allowed in the practice;
- Patients will be asked to follow our hand hygiene instructions upon entering the practice;
- You must maintain social distancing whilst in the waiting areas;
- We are operating contactless check-in and check-outs. We will contact you before your appointment to arrange payment;
Thanks for helping us to keep everyone safe.
We look forward to seeing you.
The ODL Team
