At ODL Dental Clinic, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard the information you provide when using our website or our dental services.
When you contact or visit ODL Dental Clinic, we may collect personal details such as your name, phone number, email address, and other relevant contact information.If you book an appointment or receive treatment, we may also collect medical and dental information needed to provide safe and effective care.Additionally, we may collect limited technical data (such as your IP address or website usage patterns) to help improve our website’s performance and security.
Your personal data is used solely to deliver and improve our dental services.
This includes:
- Scheduling appointments and managing patient records.
- Responding to your queries and providing requested information.
- Sending service-related updates or reminders (with your consent).
- Ensuring our website, services, and communication meet your needs.
We never sell or share your personal information with third parties for marketing purposes.
We retain your personal and medical data only for as long as it is required to fulfil our legal, clinical, and administrative obligations.Once the information is no longer necessary, it is securely deleted or anonymised in accordance with data protection laws and healthcare regulations.
You have full control over your personal data. Under UK data protection law, you have the right to:
- Request access to the information we hold about you.
- Ask for corrections to inaccurate or incomplete data.
- Request deletion of your data (where legally permissible).
- Withdraw consent for communications at any time.
- Object to or restrict the processing of your data.
If you wish to exercise any of these rights, please contact us directly.
We use secure systems and follow strict protocols to protect your personal information from unauthorised access, loss, or misuse.All team members are trained in data protection and confidentiality to ensure your information is handled responsibly and securely at all times.
